How To Upload Documents To Covered California 2018

Covered California has quietly launched a new version of their eligibility document upload section on their application.

Covered California has updated the eligibility document upload section, which was one of the last vestiges of the original CalHEERS consumer interface. The new eligibility certificate upload screens marshal closer to the newer and simplified displays that consumers and agents use to enroll in health insurance through Covered California.

Over the last couple of years Covered California has been redesigning unlike parts of their online application to be less disruptive to consumers. They take too enhanced sections such as the income portion to assistance guide consumers in selecting the correct entries. The document upload section is i of the terminal sections to get a face up elevator.

Eligibility Document Upload Section Quietly Launched

Usually Covered California makes an declaration nearly a new build to their CalHEERS programme in an email to agents. This was not the case with the new eligibility document upload section. Regardless, the document upload section was very confusing to consumers, agents, and Covered California. The notice that a consumer had to upload a verification or proof of a condition such as immigration status was not always axiomatic. There were times when consumers were told to submit a certificate but there was no place on the consumer's account to make such an upload. Then at that place were questions equally to whether anyone really viewed the document and changed the enrollment from condition to enrolled status.

Manage Verification Gone

Before in the year Covered California changed the application to allow people to upload a document even if there was no pending asking. The link Manage Verifications, which is another term for upload requested eligibility documents, was not always present on the consumer's business relationship.

On your Covered California business relationship home folio scroll down to the Manage My Application section and select Upload eligibility documents.

With the concluding enrollment I did I noticed the Manage Verification link was gone merely a new link under Manage My Business relationship was active. Information technology was chosen Upload eligibility documents, a far more explanative term for consumer. However, it nevertheless was not readily credible that the consumer had to upload documents after we had selected a wellness plan for the family.

You'll exist greeted with some other window outlining the steps of the procedure.

Clicking on Upload eligibility documents brings up another window explaining the two-footstep process.

The system automatically displays the type of verification Covered California is looking for such as Proof of Income. Click on Upload Document to continue.

The next screen shows the type of verification being requested. In this case it was for proof of income. It conspicuously shows the due appointment for the verification. Another nice improver is a link to the income attestation form. For 1099 cocky-employed individuals with fluctuating income the attestation form allows them to country their expected annual income. The attestation form has taken the place of an affidavit that many people submitted, sometimes in hard to read hand written descriptions and notarized. This had to be a nightmare for Covered California.

This window allows you to select the specific type of acceptable documents for the verification Covered California is requesting. Click the circle next to the type of file y'all are uploading.

If the consumer has one of several documents to verify the request they can click on upload document. Another screen is so displayed that allows the consumer to select which type of document they are uploading. They tin can then verify the correct certificate in the Documents and Correspondence section of the application reach by clicking on View Past Awarding on their habitation page.

Optical Character Recognition

Last yr I was contacted by a company that was submitting a proposal to Covered California to create a new eligibility document upload section to replace the existing cumbersome build. I gave them my thoughts on what Covered California was looking for and how to make it easier for the consumer. I heard they received the contract, but I was not involved in any subsequent consultation. However, 1 of the unique aspects that were beingness offered was an optical graphic symbol recognition (OCR) relative to many standard government forms. For case, if someone were to upload their last 1040 federal tax render, the program would recognize the numbers in the different fields. The goal was to have motorcar intelligence verify the certificate as opposed to having humans wade through thousands of documents each 24-hour interval. OCR is already being used at the federal level with some agencies that handle the verification of uploaded consumer documents.

I don't know if the latest build of the eligibility document upload section has OCR built into information technology or not. Maybe Covered California volition clue us in that feature in the futurity. Either fashion, it's nice that Covered California has upgraded the document upload section. My next proposition to Covered California is to include a real time alerts or notification department on the consumer'southward home page.

Currently, when I log into a client's Covered California account there are no alerts that some action needs to be taken such as submitting documents. There could also be alerts that a dependent is crumbling off of the plan or that a family member who is near the age of 65 and eligible for Medicare. I'k certain if Covered California survives the age of Trump and the continued assaults on the ACA that those enhancements will eventually be added.

How To Upload Documents, Covered California

The following guide from Covered California was released before the latest eligibility certificate upload build was added to the application, but information technology is still relevant if the Upload eligibility document link is not active.

http://itslifecare.coveredca.com/how-to-upload-documents

If yous received a notice request yous to submit further documentation — for example, documents related to your household, your income or your lawful presence status — you may submit documents to Covered California through your online account using these easy steps.

Notation: Check THIS list to make certain y'all are submitting the right document. (If you've received a request for documentation regarding your incarceration condition, you may submit an attestation course.)

To submit documents to Covered California online:

Browse or take a photo of the document you want to upload. Save it to your computer.
Log on to your business relationship at CoveredCA.com
Click on the "View Past Application" link located on the right of the home folio, below "More Actions."
- If this option is not available on the dwelling house page, you may call the Covered California Service Heart to confirm whether or not you need to submit documents.
Click "Documents & Correspondence."
Select the "Upload New Document" link in the green box.
Select "Upload Document."
Select the "Document Type" in the drop down carte.
- Note: Not all accepted document types are located in this driblet downward. If yous practice not run into your document type, please select the most like.
Click the "Scan" push button to find the document that you desire to upload from your figurer.
Click "Upload."
To confirm that your certificate uploaded, look for the text in calorie-free light-green that says, "File uploaded successfully." Annotation: If you get a "File type not supported" error bulletin, you may need to change the file extension from all capital letter letters, such as JPG, to lower example letters similar jpg.
Select "Close" to go back to the "Uploaded Document" page.
You tin can click the "View" option to be sure y'all uploaded the correct document.
The "Back" button will return you lot to the "Submit Verification" page to repeat the process for any other whatever other requested documents.
Once you lot accept uploaded documents you lot will become to the bottom of the page and select the "Submit" button. You will receive a verification ID as a reference number.
You will now be taken back to the domicile page.